Hard Drive Data Recovery Home » Data Recovery FAQs » Recovery Capabilities » Hard Drive Recovery Hard Drive data recovery is most commonly associated with hard drive crashes, power surges, fire damage, floods/water damage, or other physical damage to a disk or hard drive. Iomega will perform a free evaluation and can repair bad sectors, perform hard drive repair and much more on all models of hard drives during the data recovery process. Iomega offers solutions to many other common (and not so common) causes of data loss, including:

Common Causes/Symptoms of Hard Drive Data Loss

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Supported Hard Drive Types and Brands

• EIDE and IDE drives from all manufacturers, including Western Digital, Seagate, Quantum, IBM, Maxtor, Toshiba, Fujitsu, Hitachi, Samsung, Conner, Micropolis, JTS, Digital, NEC, Compaq, Digital, Kalok, Fuji, Areal, and JVC using 2.5" laptop & 3.5" normal 40 pin ATA through to the UDMA6 interface
  
  
• USB & FireWire external hard drives from all manufacturers, including LaCie, Seagate, Maxtor, Western Digital, Quantum, Buslink, Micronet, Pocketec, Fantom, SimpleTech, Iogear, Kanguru and Iomega
  
  
• SCSI drives from all manufacturers, including Seagate, Quantum, IBM, Western Digital, Fujitsu, Digital, Compaq, Hewlett-Packard, Micropolis, Maxtor, CDC, Imprimis, Conner, Epson, Rodime, Toshiba, Samsung, Hitachi and NEC using Normal SE, UW,Differential (WD), LVD, Hot Swappable (SCA) and 2.5" laptop interfaces
  
  
• Fibre Channel drives from Seagate and IBM with FC (1 Gigabit Copper) interfaces
  
  
• ESDI, RLL and ST/MFM drives from all manufacturers, including Seagate, Western Digital, Conner, Fujitsu, Maxtor, Miniscribe, Quantum, Tandon, Fuji, Toshiba, IBM, Kalok, Micropolis, Priam, Microscience, JTS, Kyocera, LaPine and Tulin
  
  
• MCA drives from IBM, Western Digital and Seagate with IBM ST-506 and ESDI and 2.5" laptop ESDI interfaces
  
  
• PCMCIA Type I, II, and III hard drives from IBM, Western Digital, Integral Peripherals and Procomm
  
  
• CF+ Type II IBM and Iomega MicroDrives

Supported Operating Systems, Platforms, and Filesystems

• Windows XP Professional and Home with NTFS, FAT32 or FAT16 file systems using standalone basic partitions or dynamic spanned, striped or fault-tolerant (RAID) volumes
  
  
• Windows 2000 Professional and Server with NTFS, FAT32 or FAT16 file systems using standalone basic partitions or dynamic spanned, striped or fault-tolerant (RAID) volumes
  
  
• Windows NT Workstation and Server with NTFS or FAT16 file systems using standalone, spanned, striped or fault-tolerant (RAID) volumes
  
  
• Windows ME, 98, 95 with FAT32 or FAT16 file systems
  
  
• MS-DOS and variants using 12 or 16 bit FAT file systems
  
  
• Compressed volume managers including Stacker, DoubleSpace and DriveSpace
  
  
• OS/2 with FAT and HPFS file systems
  
  
• Novell NetWare with FAT and NSS file systems using standalone, spanned, striped or fault-tolerant (RAID) volumes
  
  
• UNIX on Intel and Non-Intel platforms, including:
  
  
  • SCO OpenServer and Xenix
  • UnixWare from Novell and SCO
  • Solaris on Intel platforms, Sun/SPARC equipment, with UFS and VERITAS VxFS file systems
  • Linux with EXT2FS,XFS,REISERFS and JFS file systems on standalone and RAID volumes
  • BSD-based systems such as FreeBSD, OpenBSD and NetBSD, BSDI, LynxOS
  • QNX
  • HPUX on Hewlett-Packard workstations with HFS and VERITAS VxFS file systems on standalone and LVMvolumes
  • IRIX on SGI workstations with EFS and XFS file systems
  • VMS and OpenVMS running on Compaq and DEC equipment using ODS file system
  • AIX on IBM RS/6000 with jfs file systems on LVM volume
  
  
• Apple Macintosh:
  
  
  • OS 9 with HFS and HFS+ file systems
  • OS X with HFS, HFS+ and UNIX UFS file systems
  • All Macintosh hardware using SCSI, IDE and FireWire interfaces, including software RAID drivers such as SoftRaid and FWB Raid

Iomega's Hard Drive Data Recovery Process

• Initial diagnosis during our free evaluation determines whether the hard drive is accessible to our lab equipment. If so, the first priority is to create a raw image of the data on the hard drive onto new media so that logical analysis can determine the nature of the data loss situation. If the hard drive is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage.
  
  
• Recovery from a hard disk crash often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.
  
  
• Logical recovery uses the raw image by examining the low-level data sectors and determining what fixes to file system structures are needed to get access to the important data. Sometimes the existing file system structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the raw image.
  
  
• Our programmers have created a full set of software data recovery tools used by our technicians to analyze, fix & recover data from raw images of all operating systems. Once a recovery has been successfully performed, file lists are created and data validity is checked.

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