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Data Protection and Recovery Handbook |
Data Emergency WorksheetThis page is designed as a worksheet to help you prepare for a successful recovery from your data emergency. You may want to make extra copies before you begin.1. When was the system last running fine? 2a. What happened since then: regarding operator activities? 2b. What happened since then: regarding any symptoms of problems? 3. Are there any specific error messages? 4a. Backups History: The last "complete backup" of the entire system. 4b. Backups History: Dates and details of "incremental backups." 4c. Backups History: Dates and details of partial backups. (ex: selected data files) 5. Specific file names and directories that are important to you? (Or, what applications generated or used these important files?) 6. Can you remember details of your configuration such as: 6a. Operating system name and version (Windows 98, NT, Novell, etc.)? 6b. System set up and partitions, sizes. (drive "C: D:", etc) 6c. Application software packages installed?
6d. What passwords are required for: Start up? Access to the hard drive? Specific directories? 7a. Do you have a contingency plan? 7b. What are your resources at hand to implement it? 7c.Can you run your applications on a "spare" computer? 7d. Can you attempt to restore the backup you have to the spare unit and leave the problem unit alone for now? 8. Is there a technician at a local store or the company help desk that you can consult to analyze the problem or help implement the contingency plan? 9. Is there a technician available to help you remove your problem media and prepare it for shipping? 10. Is there a technician available to assist in the re-install and reconfigure process once you have received your recovered data? With a complete set of notes,and perhaps an interim solution in place, you are now ready to call a data recovery professional at Want to know more about Iomega Data Recovery Services and Iomega's Data Recovery Service Levels? Read about Iomega's Data Recovery Process |