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Our RAID Data Recovery Process

What is the Data Recovery process for servers/RAID arrays and what can I expect?


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24/7 Onsite & Critical Response Service

You can contact an Iomega Data Recovery Specialist for Onsite or Critical Response Service 24 hours a day, 7 days a week. Once you call the Iomega Data Recovery Critical Response Team, an expert agent will discuss the specifics of your case with you directly. Depending on the circumstances, arrangements will be made that include the following:

  • The highest level of professional Data Recovery services with 24/7 availability

  • Support for servers (NAS, SAN, DAS, RAID array failures, SQL databases, etc.)

  • Onsite service for situations where shipping is not feasible

This team works on multiple drive multi-Gigabyte and Terabyte RAID servers, Jukeboxes, custom installations and configurations, SQL Database corruption, tape failure, and custom file extraction from corrupted backup sets.

Pricing for Critical Response Service varies from case to case. If onsite service is required, fees typically start at around $5,000.

For immediate assistance, call our Critical Response Team toll-free at 866-852-5649




Additional RAID Data Recovery Services



24/7 Onsite & Critical Response Service is intended for urgent, emergency data loss situations involving mission-critical applications. If you do not need this premium level of urgent or onsite Data Recovery service, here are some additional options for recovering data from your server, network storage device, etc.:

  • Call us toll-free at 866-852-5649
    An Iomega Data Recovery consultant will work with you on a 1-on-1 basis to determine the best shipping & handling options for you!






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